FAIRDEAL HOTELS is a digital platform that connects travelers with verified hotels, villas, farmhouses, and vehicles for rent across multiple cities. Whether you're planning a family vacation, a wedding event, a quick weekend getaway, or need a reliable vehicle for travel, our platform helps you discover, compare, and book the best options at fair prices. For partners, it\’s a seamless system to list properties, manage bookings, and grow revenue through verified customers.
Anyone looking to rent a stay or travel service can use our platform. We cater to two types of users: • End Users (Travelers): They can explore properties, view real images, compare amenities, and instantly book online using a verified phone number and OTP. • Partners (Property/Vehicle Owners): They can register their property or vehicle, manage availability, set pricing, track bookings, and receive secure payments from guests.
Yes. To ensure secure transactions and verified bookings, users need to register using their phone number. You’ll receive a One-Time Password (OTP) for quick verification — no lengthy signup forms required. Once verified, you can manage bookings, view history, and modify details from your account dashboard.
Yes! FAIRDEAL HOTELS is fully responsive and works smoothly on smartphones, tablets, and desktops. You can search, compare, and confirm your bookings on the go, without any performance lag.
Each property or vehicle owner (partner) sets their own prices based on location, facilities, seasonal demand, and available dates. Our platform displays these rates transparently, so what you see is what you pay. We may also feature limited-time offers and discounts during festive seasons or off-peak times.
No hidden charges — we believe in transparency. All applicable taxes, service fees, and cleaning charges are shown on the booking summary page before payment. You’ll always know the exact amount payable before confirming your booking.
Yes. Partners have full control over their pricing from the partner dashboard. They can adjust rates instantly to reflect special offers, weekend surges, or holiday seasons. Any price change reflects immediately for all users.
Simply search for your desired destination or property type, browse listings, and click “Book Now.” You’ll be asked to verify your phone number via OTP to proceed. Once confirmed, you can make payment securely and receive an instant booking confirmation with property details via email and SMS.
As soon as a customer completes a booking, the partner receives instant notification through email and their partner dashboard. The booking details include guest name, contact info, check-in/check-out date, and payment status. Partners can confirm, modify, or decline requests based on their availability policy.
Booking modifications such as date changes or guest details depend on the partner’s policy. You can submit a modification request from your account, and the property owner will respond promptly. If accepted, your updated booking will reflect immediately.
In rare cases where a partner cancels due to maintenance or unforeseen issues, we’ll notify you immediately and help you find similar alternatives. A full refund will be processed.
We support multiple secure payment methods — Credit/Debit Cards, UPI, Net Banking, and digital wallets. You can choose the one most convenient for you. All transactions are encrypted using industry-standard SSL protection for complete safety.
Yes, absolutely. We partner with trusted and certified payment gateways such as Razorpay for safe, encrypted transactions. No sensitive payment details are stored on our servers, ensuring your financial data remains secure.
No. Direct payments at the property are not allowed. All bookings must be completed online through our secure payment gateway to ensure instant confirmation and a guaranteed reservation.
Yes. We take user safety seriously. If you come across any inaccurate or suspicious property, please report it through the listing page. Our moderation team reviews and takes necessary actions immediately.
You can cancel your booking from your account dashboard before the check-in date. Cancellation rules depend on the partner's policy. Always check the cancellation policy displayed on the listing before booking.
Refunds depend on the partner's cancellation policy. If eligible, your refund will be processed to your original payment method within 7–10 business days. The exact refund amount may vary based on how close the cancellation is to the check-in date.
If a partner cancels a confirmed booking due to maintenance or unforeseen issues, you will receive a full refund. Our support team will also help you find similar alternative listings for your travel dates.
End-users can create an account using their phone number and OTP verification. Partners can register using their email and password. Once registered, partners can manage listings and bookings, while users can view booking history and manage reservations.
End-users log in with their phone number and OTP. Partners log in using their registered email and password. If you forget your credentials, you can use the "Forgot Password" or "Resend OTP" options to regain access.
Yes. You can update your profile information, contact details, and password anytime from your dashboard. Your personal data is securely stored and only used for booking and communication purposes.
You can contact our customer support team via the "Contact Us" page or by emailing support@fairdealhotels.com. Our team is ready to assist you with bookings, payments, or any technical issues.
Customer support is available 24/7 to help you with bookings and general inquiries. Partner support operates from 9:00 AM to 9:00 PM IST to assist with listings, payouts, and account management.
Yes. If you notice any suspicious or misleading listings, please report them via the listing page or contact support. Our team will review and take immediate action to ensure safety and reliability.